Quality Systems Transformation

Quality is not an abstract. And a proliferation of systems is rarely the answer to assuring consistent quality. In fact, there is a need to significantly reduce complexity of quality systems. The approach of Quality Function Deployment (QFD) aligns key Critical to Quality outputs with real business processes. It provides an effective framework to track product and process performance versus competitors and other benchmarks. And it provides a mechanism to support continuous improvement, by highlighting areas which have the greatest impact on quality and therefore on the business. Celerant’s QFD approach stresses focused analysis and clear process, to enable rapid and positive impact on quality.