Change Management - Changing business for good

March and April 2008: The Economist Intelligence Unit (EIU) interviewed more than 600 senior managers in Europe and the United States. What were the objectives? In a time of increasing change, develop research-based understanding of what the current and future drivers of change are. Identify shared obstacles leaders face when executing change. And – crucially – gauge the critical factors involved in making change work tomorrow as well as today.

Change leads to change management
But do change programmes work?

Designed to help withstand the credit crunch, improve operational effectiveness and cut costs, the paradox is that many change programmes simply don’t work. In the UK alone, 64% of companies researched confirmed that only half their previous attempts at change have been successful.

People change organisations
Report Quotes
In a typical large change programme, it is not a matter of sending out the new organisation chart or the new budget or the new strategy with a few projects. It is about changing people’s behaviour, often a lot of people, and this is not trivial. - Professor John P Kotter, Harvard Business School